Last Updated: November 29, 2023
Buildr provides cloud-based construction software and related solutions, headquartered in California, United States.
Buildr values the protection of your privacy and maintaining your trust in our services. This Privacy Notice is intended to address the privacy regulations applicable to the activities and services we perform.
Please be aware that data privacy laws can vary in the different jurisdictions where Buildr operates. In some jurisdictions other federal, state, and/or local laws (collectively “Local Laws”) may also apply.
You may always contact us as described in the How to Contact Us section below if you have questions about this Privacy Notice, the processing of your Personal Data, or to exercise your rights as outlined below.
A reference to “Buildr,” “we,” “us” or “Company” is a reference to Buildr, LLC's involvement in the collection, use, sharing, or other processing of Personal Data.
This Privacy Notice describes how Buildr uses and protects Personal Data collected for the following activities (“Activities”):
· visits to our websites such as: the Buildr website and any other Buildr websites on which this Privacy Notice appears ("Sites");
· engagement with The Slab, a Buildr newsletter;
· communications such as phone calls, text messages, emails, faxes, or video calls (“Communications”);
· registration and/or participation in our conferences and events (“Events”);
· registration and/or participation in our online products including webinars, learning and training programs, and informative downloads;
· participation in surveys or research initiatives (“Research”); visits to our branded social media pages (“Social Media”);
· and use of our products and services where we act as a controller of your Personal Data, including trial access to our Services and Buildr Platform (“Direct Sales”).
This Privacy Notice also explains our marketing practices generally. Please note, depending on how you interact or engage with us we may provide you with other privacy notices that include additional details about our information practices. For example, this Privacy Notice does not apply to job applicants and candidates who apply for employment with us, or to employees in the context of the employment relationship, which are subject to other notices.
This Privacy Notice may apply to portions of Buildr’s software-as-a-service products where you engage with Buildr via our Sites, Services, or Direct Sales, including licensed software available through our platform via https://buildr.com, https://buildr.app, https://handover.buildrtech.com and any software, mobile applications, products, devices, or other services (collectively "Buildr Platform"). This Privacy Notice does not apply to the extent we process Personal Data while acting as a processor or service provider on behalf of a customer; under such circumstances we only process Personal Data on behalf of and in accordance with the instructions from our customer and any related data processing agreements, subscription service agreements, purchase orders, statements of work, or other applicable agreements. The privacy practices of our customers may differ from those explained in this Privacy Notice.
This Privacy Notice will apply to sections of the Buildr Platform not specifically identified within an applicable agreement including trial subscriptions.
“Personal Data" means any data or information, in any form or medium, that on its own or when combined with other data could identify a particular individual, or any other data or information that constitutes personal data or personal information under applicable law. Personal Data does not include publicly available information, as defined by applicable law, de-identified information, or aggregated data.
The following describes the categories of Personal Data we may collect from you.
Personal Identifiers: such as name, alias, signature, postal address, phone numbers, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, and account name.
Commercial information: such as records of personal property, products or services purchased, obtained, or considered; and other purchasing or consuming histories. We may also collect customer record information, such as billing or service address, contracting contact information, and similar account details or any combination of the previously mentioned.
Financial Information: such as payment history, bank account information, bank statements, tax information, credit or debit card number, other financial information for purposes of contracting, insurance, financing applications, or payments.
Internet and Network Activity Data (“Usage Data”): such as information required to provide access to Buildr’s systems and networks, including IP addresses, log files, and login information, the type of Web browser you use; device type; your operating system; your web request; your Internet Service Provider and cookies; referring/exit pages and URLs; payload errors, the pages you view and how you interact with links; the time and duration of your visits to the Sites or use of the Buildr Platform.
Geolocation Data: such as region, country, state, postal code, or location information we may derive from your IP address, event or visitor badging.
Audio, Visual, and Similar Information: such as CCTV footage, photographs, and audio/video recordings (e.g., recorded meetings and webinars).
Professional Information: such as professional or employment-related information such as current and former employer(s) and position(s), office location, business contact information, professional memberships.
Inferences: such as inferences drawn from any of the information identified above, such as a summary of financial performance for financing and insurance as necessary as well as usage history of Buildr Sites and predictions about consumer preferences.
Most often, the Personal Data we collect about you is collected from you directly. In some cases, we may collect Personal Data automatically when you engage with Sites, Services, networks, and technology resources. Buildr may also collect Personal Data through our services providers, as further described below.
You: We may collect Personal Data directly from you when you engage with the Sites, set up accounts, sign up for or engage in any of our Services, register for Events, contact customer support via telephone or email, engage with Social Media, engage with our Services, conduct Site Visits, or otherwise contact us.
Other Sources: We may receive information about you from other sources, including your company, third parties, Buildr customers or authorized users, referrals, or visitors. To the extent permitted by applicable law, we may combine this data with information we already have about you. If others give us your Personal Data, we will only use that Personal Data for the purpose of providing, supporting, and improving Buildr services and other purposes that are compatible with the specific reason for which it was provided to us (for example, as part of a referral or marketing campaign).
Buildr Customers: we may collect Personal Data about you from our customers who you share your data with for purposes of the use of the Buildr Platform.
Service Providers or Other Third Parties: we may collect Personal Data about you from Service Providers who provide services on our behalf, such as vendors that assist us with marketing efforts or that perform web hosting services, or from other third parties that provide data collection services.
Publicly Available Sources: we may collect Personal Data about you from publicly available sources such as social media (e.g., LinkedIn).
Automatically Collected Data: We automatically collect Usage Data regarding the actions you take on the Sites, Services, Direct Sales and the Buildr Platform from your browser, device, or network activity. This type of data helps us understand trends in our users’ needs so we can better consider new features or otherwise tailor the Sites and Buildr Platform.
We take care to allow your Personal Data to be processed only by those who need access to perform their tasks and duties, to third parties or service providers that have a legitimate purpose for accessing it, and to those who you have provided consent to.
When we disclose Personal Data to our service providers and third parties, we generally enter into agreements with such parties that obligate them to process the Personal Data in accordance with applicable law, contract terms, and our specific instructions.
Event sponsors: If you attend an event or webinar organized by us, we may disclose your Personal Data with sponsors of the event. If required by applicable law, you may consent to such sharing via the registration form or by allowing your attendee badge to be scanned at a sponsor booth. In these circumstances, your Personal Data will be subject to the sponsors’ privacy statements. If you do not wish for your Personal Data to be shared by Buildr, you may choose to not opt-in via event/webinar registration or elect to not have your badge scanned, or you can opt-out in accordance with Exercise Your Rights below.
Contest and promotion sponsors: With sponsors of contests or promotions for which you register in order to fulfill the contest or promotion.
Third party networks and websites: With third-party social media networks, advertising networks, and websites, so that Buildr can market and advertise on third party platforms and websites. Third-parties may collect personal information about your online activities over time and across different websites when you use our website.
Service Providers: We may disclose your Personal Data with service providers that process Personal Data on behalf of Buildr to provide services (“Service Providers”). For example, we contract with Service Providers to provide certain services, such as hosting and maintenance, accounting, data analytics, and data storage and management. We only provide our Service Providers with the Personal Data necessary for them to perform these services on our behalf. Our Service Providers must generally agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, to protect your Personal Data from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Data other than as specified by Buildr.
Contractors: We may make your Personal Data available to contracted entities and individuals for limited Buildr business purposes. Contractors are contractually subject to data protection terms and requirements.
Regulatory and Government Entities: We may disclose your Personal Data with administrative, law enforcement, and regulatory agencies; tax authorities; corporate registries; and other public agencies or authorities. Buildr will cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Data and any other content and information about you to government or law enforcement officials or private parties, if necessary, in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of Buildr or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Professional Services: In certain instances, we may disclose your Personal Data with professional advisers acting as service providers, processors, or joint controllers - including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services, and to the extent we are legally obliged to disclose or have a legitimate interest in disclosing your Personal Data.
Forums, Public Profiles, and Chat Rooms: Please be aware that whenever you disclose Personal Data on a publicly available page or any other public forum on the Sites or Buildr Platform, others may access that Personal Data. In addition, please remember that when you disclose Personal Data in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such Personal Data can potentially use it for any purpose, including sending unsolicited communications.
We will normally collect Personal Data from you only where we have your consent to do so, where we need the Personal Data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.
Our purposes for collection include:
Auditing: Verifying data and auditing compliance with technical and organizational standards.
Security: Helping to ensure network, physical, and information security.
Improvements: Debugging and errors analysis, crash reporting, and analytics to improve existing intended functionality of Sites and Services.
Notifications: Providing non-personalized advertising and notifications as part of interaction with Sites and Services, including the Buildr Platform.
Provisioning the Activities: Performing or providing the Activities described above including maintaining or servicing accounts, profile management, providing customer service, processing or fulfilling orders and transactions, verifying information, processing payments, lien management, providing analytic services, providing storage, trial access, or providing functions.
Marketing and Engagement: Providing advertising and marketing services, event and newsletter subscription services, surveys, contests, other special offers, and customer reviews.
Internal Research and Development: Providing internal research for technological development and market analysis.
Prevent Fraud: Detecting, investigating, and preventing fraudulent transactions and other illegal activities.
Corporate Governance: Reporting and adherence to corporate governance requirements
Legal Compliance: Providing legal or regulatory compliance, including reporting possible criminal acts or threats to public security to a competent authority, reporting to data protection authority, or applicable court order.
We may also collect and use data for carrying out any other limited purpose described to you at the time the information was collected.
We may store Usage Data itself and such information may be included in databases owned and maintained by Buildr service providers or third-party advertising and analytics providers. We may use such information and pool it with other information, for example, to track the total number of visitors to our Sites or authorized users of the Buildr Platform, or each page of our Sites, etc. We use this information to help us understand how people use the Sites and Buildr Platform, support our advertising and marketing efforts, and to enhance our Services.
Our mobile application may collect certain additional information automatically, including the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, available storage space, connection type (e.g., WiFi vs. cellular), and information about the way you use the application. We may also use GPS technology (or other similar technology) to determine your current location. If you do not want us to have your location information, you should turn off location services for the mobile application located in your account settings or in your mobile phone settings or within the mobile application.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded. We link certain information we store within the analytics software to authorized users for customer usage and metrics, and to aid in customer success.
You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser’s “help” directory. However, certain features of the Sites or Buildr Platform may not work if you delete or disable cookies. Some of our service providers may use their own cookies and web beacons in connection with the services they perform on our behalf, as further explained below.
Third-party Technologies: Third parties, such as ad servers, ad networks, and data exchanges (“Advertisers”) may place or recognize a unique cookie on your computer or use other technologies such as web beacons so that they can tailor their advertisements to your apparent interests and deliver those advertisements to you while you are on our Sites. In addition, Advertisers use technologies (such as cookies, pixels, and web beacons) to collect information about your browsing behavior on our Sites which they may match with information they have previously collected. Our Privacy Notice does not cover any use of information that Advertisers may collect from you or that you choose to provide to them.
Social Media Widgets: Our website includes social media features, such as widgets, a “Share this” button or interactive mini-programs that run on our website. These features may collect your Internet Protocol address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing the features.
Do Not Track Signals: Our website does not recognize or respond to “Do Not Track” signals or other opt-out preference signals.
We do not knowingly collect Personal Data from children under the age of 13. If we become aware that we have inadvertently received Personal Data from a child under the age of 13, we will delete such information from our records. If you are under the age of 13, you may not use our website unless you provide us with your parent or guardian’s name and contact information and they consent to your use of our website. If you are a parent or guardian and think that your child provided Personal Data on our website, please contact us immediately and we will remove such information from our records.
Buildr implements appropriate physical, operational, and technical safeguards designed to help protect your Personal Data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to the Personal Data we collect or use. We also contractually require that our Service Providers protect such information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.
Please be aware that despite our efforts, no data security measures can guarantee security. As a result, while we strive to protect Personal Data transmitted on or through the Sites, we cannot and do not guarantee the security of any information you transmit on or through the Sites.
We will retain your information for as long as we have an ongoing business relationship with you or the business needs to do so (for example: to comply with applicable law, tax requirements, or enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Data, we may either delete or de-identify it, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. If we collect or use de-identified information, we will not attempt to re-identify it.
Our Sites and Buildr Platform may contain links or integrate with other websites and online services or allow others to send you such links. Buildr is not responsible or liable for any damage or loss related to your use of any third-party website or online service. You should always read the terms and conditions and Privacy Notice of a third-party website or online service before using it, whether directly or in connection with your use of the Sites or the Buildr Platform.
It is important that the Personal Data contained in our records is both accurate and current. We offer various self-help functions within our Site, tools, and Services that will allow you to update your Personal Data in our records. If we have Personal Data that you cannot access via these self-service systems, then you may make a request through the Security Team by email at firstname.lastname@example.org.
Depending on applicable Local Laws, you may have additional rights regarding your Personal Data.
To ask any questions regarding the processing of your Personal Data, please contact the Security Team by email at email@example.com.
Only you or someone legally authorized to act on your behalf may make a request related to your Personal Data. You may also make a request on behalf of your minor child. You may designate someone as an authorized agent to submit requests and act on your behalf. We will respond to all requests in accordance with applicable laws. We may ask you for information to verify your identity and evaluate your privacy rights request.
As described above, we may also process Personal Data submitted by or for a customer. To this end, unless stated otherwise in this Privacy Notice or in a separate disclosure, we process such Personal Data as a processor/service provider on behalf of our customers. If your data has been submitted to us in our role as a processor/service provider and you wish to exercise any rights you may have under applicable data protection laws, please directly inquire with the customer that granted you access to the Buildr Platform. Because we may only access a customer’s data upon their instructions, if you wish to make your request directly to us, please provide us with the name of the Buildr customer(s) and project name(s) relevant to your request. We will refer your request to that customer and will support them as needed in responding to your request.
If you reside in California and have provided us with your personal information (information that identifies, describes, relates to or can be linked to you), you may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must include your name, street address, city, state, and zip code, and be submitted to us at one of the following addresses: firstname.lastname@example.org with the subject “California Shine The Light Request” or 2418 E Millbank Dr Orange, CA 92867 Attention: Shine the Light. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted to addresses other than the addresses specified in this paragraph.
If you are a California resident under the age of 18, and a user of our website, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information that you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to email@example.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
This Privacy Notice is reviewed and updated periodically to ensure it accurately describes our practices and procedures. We may also make updates or changes to this Privacy Notice because of changes in applicable laws or regulations. Any changes made to this Privacy Notice are effective as of the “Last Updated'' reference above. If necessary, we may take additional measures to inform you of changes, such as by posting a prominent notice on our Site.
Please print a copy of this Privacy Notice for your records.
How To Contact Us
If you have questions or concerns about our use of your Personal Data, please contact us at:
2418 E Millbank Dr
Orange, CA 92867 USA