# G.W. Mitchell customer story

> "If you're a general contractor with any desire to ensure repeat business, Buildr will put you in a good position with good habits and processes." — Barrett Myers, Director of Business Development, G.W. Mitchell

- Website: https://www.gwmitchell.com
- Founded: San Antonio, TX, 1920
- Building with Buildr since: August 2022
- Canonical: https://buildr.com/customers/gw-mitchell

A great user experience set Buildr apart for us. With [our previous CRM], there were certain custom fields that would take five or so steps to accomplish when Buildr would just take one step. [Our previous CRM]'s customization is a bit too cumbersome for what we were looking for. With Buildr, it’s just so simple.

The support and communication piece of Buildr as a partner has been huge. That level of respect and helpfulness — they treat us like how we aspire to treat our clients. Buildr’s Procore integration is also a big thing because we’re using Procore across our jobs and that similarity and usability between Buildr and Procore is important.

If you're a general contractor with any desire to ensure repeat business, Buildr will put you in a good position with good habits and processes. This CRM empowers us to achieve exactly what we want as fast as we want.